Your Questions, Answered

  • We provide a fully managed short-let service, taking care of every aspect of your holiday let.

    Our service covers everything from setting up and optimising your listing to managing bookings, guest communication, pricing, cleaning, maintenance and property inspections.

    We handle the day-to-day operations that keep your property performing at its best, while ensuring your guests receive a seamless and memorable stay.

    We understand that every property owner has different needs, which is why we also offer a partial management service for those who simply need support with guest communication, enquiries and booking management.

    Whether you need complete hands-off management or support with specific areas of your short-let, we provide a flexible service tailored around you and your goals.

  • We're based in Manchester and cover Greater Manchester and the wider North West, including areas such as Wigan, Bolton, Blackburn, and Liverpool.

    Our services aren't limited to these locations, so if your property is elsewhere, please get in touch - we'll be happy to discuss whether we can assist.

  • We combine professional expertise with a genuinely personal approach.

    HG Stays was built through trust, referrals and consistently delivering great results - not aggressive sales or rapid expansion. We take the time to understand your property, communicate openly and manage every home with the same care and attention to detail as if it were our own.

    Unlike many management companies, your property remains listed under your own Airbnb account, giving you complete ownership and transparency while we handle the day-to-day management on your behalf.

    With a background in law, years of hands-on short-let experience and a proven track record managing more than 25 properties, we've developed the systems, knowledge and reliability that property owners can depend on.

    For us, it's not just about maximising bookings - it's about building lasting relationships and helping our clients get the very best from their investment.

  • You can reach us via our contact page, email or WhatsApp. We aim to respond quickly - usually within one business day.

  • We believe in simple, transparent pricing with no hidden fees.

    Our management fee is charged as a percentage of each booking, meaning our success is aligned with yours. We only earn when your property earns, giving us every incentive to maximise occupancy, optimise pricing and deliver an exceptional guest experience.

    Every property is different, so pricing may vary depending on the level of management required. We'll discuss this with you during your free consultation and provide a clear, tailored quote with no obligation and no unexpected costs.

  • Working with us is straightforward, transparent and completely tailored to you.

    We take the time to understand your property and your goals before creating a management approach that works for you. Once you're onboard, we handle every aspect of your short-let—from listing optimisation and pricing to guest communication, cleaning, maintenance and inspections - keeping you informed every step of the way.